Refund Policy

 We strive for excellence in our products and customer service and if you are not happy with our products and/or customer service please let us know by contacting us at  adiva@ponytailsilk.com and we will issue a refund immediately and you don't have to return the merchandise.  That's our 5 Star guarantee.  Others will not give this guarantee and they will also make you send back their loser products just to harass you.